FAQs
Coffee Service and Coffee Machines
Where are Daioh's coffee beans roasted?
Our coffee beans are roasted in our own factory in Japan by highly trained and experienced staff. With strict quality control, we ensure the beans remain fresh and aromatic, delivering them to customers in Hong Kong and worldwide.
What types of coffee machines are available?
Ｗe offer a variety of fully automatic espresso machine models. Depending on your office size and usage needs, you can choose from compact models to those designed for large-scale office environments.
How are coffee machines installed?
Our team of specialists will recommend an installation location based on your office environment and provide support from setup to operation.
How are maintenance and bean refills handled?
During the contract period, staff will periodically visit your office at your request to perform machine inspections and maintenance. You can easily refill the coffee beans yourself. Rest assured that we will respond quickly in case of any issues, so you can continue to use the service without interruption.
What are the benefits of using Daiohs Hong Kong's coffee service in the office?
We regularly deliver high-quality coffee beans and provide maintenance, so your employees can enjoy fresh coffee at any time. It also improves employee benefits.
Japanese Tea Service
What beverages does Daiohs' tea server offer?
You can enjoy Japanese green tea, oolong tea, jasmine tea and more, with both hot and cold options available.
How is the tea server installed?
One tea server can provide multiple beverages. Our staff will support you from installation to operation.
How are maintenance and tea powder refills handled?
At Daiohs Hong Kong, we regularly visit offices to perform machine inspections and maintenance. Tea powder refills are straightforward for customers to carry out themselves, and we provide support as required.
What are the benefits of introducing a tea server?
It creates an environment where employees can enjoy healthy Japanese tea, which promotes relaxation and communication.
About Daiohs Hong Kong's Services
What is Daiohs Hong Kong?
Daiohs is headquartered in Japan and is a global company with the No.1 market share on the U.S. West Coast and the third largest nationwide. In Asia, we provide office services across various countries. Established in 2010, Daiohs Hong Kong offers coffee services and tea server services.
How do I sign up for the service?
Contact us via the enquiry form or by phone and a representative will provide you with more information and propose a plan tailored to your office’s size and needs.
What support is available after signing a contract?
We provide regular maintenance, bean and tea powder replenishment, and machine inspections to ensure you can use our services with peace of mind.
What are the payment methods?
Our services are provided under a rental agreement. By paying rental fee regularly, you will receive the machines and related services. We offer regular maintenance, replenishment of coffee beans and tea powder, and equipment inspections, ensuring a reliable support system for your peace of mind.
How does your service differ from those of other companies?
We roast our coffee beans in our own factory in Japan, where professional roasters freshly prepare each batch to ensure optimal flavor and freshness. Our small-package design preserves aroma and taste, and we provide quality management and support services for global enterprises.